January posts

Police controller – 999 calls

From a police controller – If the police don’t get to you straight away, it’s not because we don’t care

I came across this article via Twitter Police controller dealing with 999 calls

I often hear people complain about the lack of police attending incidents that are non emergency.
When I read this article it puts everything into perspective, I’m more than happy to wait for a follow up call after reporting a non emergency matter knowing that real emergencies are getting the response they need.

999 is for emergencies only, all other non emergencies call 101
You can also report online, ask a question and contact your local safer community team and much more via this form


police controller

Follow link for full article : If the police don’t get to you straight away, it’s not because we don’t care Anonymous

You can read more letters from public servants here : public servant: my letter to the public


999 is world’s oldest emergency call service
Launched in 1937 after five women died in London surgery fire
Initially a red lamp turned on and a klaxon siren sounded to alert operators when a call came in
First 999 mobile call made in 1986
Whitehall 1-2-1-2 was the first police emergency number
Europe’s first telephone exchange opened in London 21 August 1879
BT receives 30 million emergency calls a year – either to 999 or 112, the European emergency services number, which works in all European Union countries.
There are strict procedures for handling such calls, set out in a code of practice between telecoms operators and the emergency services.
Countries and territories using 999 include Bahrain, Bangladesh, Botswana, Ghana, Hong Kong, Kenya, Macau, Malaysia, Mauritius, Qatar, Ireland, Poland, Saudi Arabia, Singapore, Kingdom of Swaziland, Trinidad and Tobago, the United Arab Emirates, the United Kingdom, and Zimbabwe.